If you have any further questions please do not hesitate to contact us! You may call us, email us, contact via facebook or even drop by! We have an open 'gate' policy!
How do you match the horse to rider?
Here at Kingsmead we always try to match our riders to our horses. Riders will start on our quieter horses until we can assess both their confidence and skill. We have a range of different horses to suit riders of all ages and abilities.
Do you have an age limit on riders?
No, however we do restrict activities for the very young and any rider under 4 must be accompanied by an adult at all times. We don't have an upper age limit; as long as you feel fit to ride we will support you.
I am quite tall does that limit me?
If you are very tall you may have less horses to choose from and some taller riders can take a little longer to work out how best to use their legs when riding (we give horses aids through our legs) however once you have got started long legs can be really helpful!
Do you have a weight limit?
We have chosen not to set a weight limit although heavier riders will have fewer horses to choose from and depending on fitness may be restricted in what riding is on offer. Observation had shown us that people carry their weight differently and this can affect the horses; as with all riders we reserve the right the restrict the activity (in both duration and pace) if we feel the horses are adversely affected we may need to limit your riding. Our coaches will work with you to ensure you are balanced and self supporting, being physically fit will definitely help. All our riders are required to mount from a block and dismount directly onto the floor so a certain level of agility is required. f we feel the welfare of our horses will be affected we reserve the right to cancel the activity.
Can I choose if I want a ride or a lesson?
You are able to discuss what you want to do with your instructor / coach. We have a range of riding opportunities from riding in the school to riding up the lane or hacking in open country. Where possible we will accomodate your wishes although your safety is our prime consideration.
Can I choose the horse I ride?
Whilst we cannot guarantee a horse, we are happy to accept requests; many riders have favourite horses, we will take this into account when planning which horse you will ride.
How far in advance can I book?
You can book a couple of months ahead or you can book on the day. It is easiest for us if you can book your ride straight after you lesson; this secures a regular riding slot. We are less likely to be able to offer the time / activity you want if booked late.
How many lessons/rides may I book in a week?
There is no limit to the number of lessons you book within a week; we offer discounts for multple booking
How much does the weather affect the lessons?
We ride in all weather unless it would compromise the safety of you or the horses. We may adjust the activity we do if necessary. We can offer advice on suitable clothing.
Do I have to pay if I cancel my lesson?
If you give us more than 24hrs notice (lessons and hacks) you will not be charged, if you cancel within the time you will have to pay full price (private lessons) and 50% of group lessons and hacks. We still have to pay our staff and care for the horses. WE wont charge if we can resell your lesson.
How can I pay? Is it cash only?
You can pay cash, card or if necessary by cheque. You can also arrange a BACS transfer.
I'm not ready to ride yet but want to build up my confidence, can you help with this?
Yes! We offer a range of activities that are great for gaining confidence with horses - you dont have to ride to have great fun and exercise!
Do I always have to fill in a rider registration form?
We do not ask one off riders (ie those on Riding Experience or Parties) to complete a detailed registration card however every rider at KEC will be asked to sign a disclaimer accepting that riding is a risk sport.
Whilst horse riding is rightly recognised as a risk sport you can be assured that we take your safety very seriously. We have an exemplary safety record but it is important to be aware that horses are large, sensitive animals that can behave unpredictably at any time. For your own well being and for those who ride with you, follow all guidelines we give to enjoy maximum benefit from being in the wonderful environment of horses. All riders ride at their own risk!